To recall email in Outlook 365, navigate to the 'Sent Items' folder from the folder section on the left side of the window. Double-click the message you want to recall to open it (otherwise, the option won't be available). In the 'Message' tab, click the drop-down menu for 'Actions' and then choose the 'Recall This Message' option. If you’re lucky, the conditions might be right to use the message recall feature in Outlook. The video above will walk you through the recall steps in Outlook 2013 or 2016 (this option is not available in the Outlook Web App.): Open your sent item into a new window. Click the Actions button in the Move section. Select Recall This Message.
How to recall or retract a sent message in Outlook?
Sometimes you have just sent an email message and suddenly notice that you need to recompose the message content before the recipient read it. What should you do? Outlook has a function of recalling your sent message based on the recipient does not open and read the email. Please have a look at the following article:
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Recall or retract a sent message in Outlook
1. Open the message you want to recall (double click to open it), click Actions > Recall This Message. See screenshot:
2. When the Recall This Message dialog popping up, under Are you sure you want to, select your desired option. Then click OK button.
Note: If the message you sent was read by the recipient, it cannot be recalled. But if the message stays unread status, it can be recalled.
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- BCC Warning - show message when you try to reply all if your mail address is in the BCC list; Remind When Missing Attachments, and more remind features...
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